Shipping Policy

At The Mo LeRon Collective, we strive to provide an exceptional shopping experience for our valued customers. We understand the excitement of receiving your purchases promptly and in perfect condition. Therefore, we have crafted a shipping policy that ensures transparency, efficiency, and your utmost satisfaction.

  1. Order Processing: Once your order is placed, our dedicated team works diligently to process and pack it with care. Order processing typically takes 7-10 business days, holidays. Rest assured, we make every effort to ensure your order is dispatched as quickly as possible. Please allow more time for custom orders as they are subject to material availability.

  2. Shipping Methods and Delivery Time: We partner with reliable shipping carriers to ensure timely and secure delivery of your packages. The shipping options available for your location will be displayed at checkout, along with estimated delivery times. Please note that delivery times may vary based on your location and any unforeseen circumstances beyond our control, such as weather conditions or carrier delays.

  3. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. This allows you to easily monitor the progress of your shipment and anticipate its arrival. Please allow up to 48 hours for the tracking information to become active.

  4. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process, ensuring transparency and no hidden fees. We occasionally offer free shipping promotions, so keep an eye out for those exciting opportunities!

  5. International Shipping: While Unfortunately, The Mo LeRon Collective does not offer international shipping.

  6. Incorrect Shipping Address: To ensure accurate and timely delivery, please carefully review your shipping address before completing your purchase. In the event that you provide an incorrect or incomplete address, kindly notify us immediately. While we will do our best to assist you, please note that we cannot guarantee changes to the shipping address once the order has been processed.

  7. Lost or Damaged Packages: While we take every precaution to protect your order during transit, unforeseen incidents can occur. If your package arrives damaged or does not reach you within the estimated delivery timeframe, please contact our customer support team. We will work closely with you and the shipping carrier to resolve the issue promptly and to your satisfaction.

  8. Returns and Exchanges: For information on our return and exchange policy, please refer to our dedicated Returns and Exchanges page on our website. We are committed to ensuring your complete satisfaction, and our customer support team is available to assist you with any queries or concerns you may have.

Thank you for choosing The Mo Leron Collective for your shopping needs. We appreciate your trust in us and are dedicated to providing you with a seamless shipping experience. Should you have any further questions or require assistance, please don't hesitate to reach out to our friendly customer support team.

Happy shopping!

The Mo LeRon Collective Team